Privacy Policy
A legal disclaimer
Riley & Co.
Riley & Co (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Riley & Co is the data controller responsible for your personal data.
Contact details:
Email: rileycopetservices@gmail.com
Website: riley-co.co.uk
Business address: 5 Broad Cut Road, Calder Grove, Wakefield, WF4 3DR
2. Personal Data We Collect
We may collect, use, store, and transfer the following types of personal data:
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Identity Data – name, title
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Contact Data – billing address, delivery address, email address, telephone number
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Transaction Data – details about payments and products purchased
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Account Data – username and password (if you create an account)
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Technical Data – IP address, browser type, device information, cookies, and usage data
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Marketing Preferences – communication preferences and consent records
3. How We Collect Your Data
We collect data through:
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Orders placed on our website
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Account registration
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Contact forms or email enquiries
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Newsletter sign-ups
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Cookies and analytics tools
4. Lawful Basis for Processing
Under UK GDPR, we must have a lawful reason to process your data. We rely on the following bases:
5. How We Use Your Data
We use your personal data to:
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Process and fulfil orders
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Manage payments, refunds, and deliveries
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Communicate with you about your orders or enquiries
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Send marketing emails (only if you have opted in)
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Improve our website, products, and services
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Comply with legal and regulatory obligations
6. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties, including:
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Payment processors
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Delivery and fulfilment providers
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Website hosting, analytics, and email marketing services
All third parties are required to respect the security of your data and process it in accordance with UK GDPR.
7. International Transfers
If any of our service providers are located outside the UK, we ensure appropriate safeguards are in place to protect your data, such as adequacy regulations or standard contractual clauses.
8. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
10. Your UK GDPR Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate or incomplete data
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Request erasure of your personal data
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Object to processing or request restriction
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Request data portability
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Withdraw consent at any time (for marketing)
To exercise your rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
12. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: 01/01/2026
11. Cookies
We use cookies to improve your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.
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Contract – to process and deliver your orders
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Legal obligation – for accounting, tax, and regulatory purposes
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Legitimate interests – to improve our business, website, and customer experience
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Consent – for marketing communications (where required)